The TechTeam — Durham
Expert Help for People Baffled by Technology
Meet the Durham TechTeam
Local I.T. Support — in your Home
For over ten years the TheTechTeam has specialised in helping people who are a bit baffled by technology.
We offer support, repair and training to help people get more out of their equipment – your desktop and laptop computers, your smartphones or tablets, as well as your smart TVs and home theatre systems.
Give your local TechTeam a call today for a free no-obligation chat about your needs.
Areas Covered include: Blanchland, Bowburn, Butsfield, Chester-le Street, Cornsay, Dipton, Durham, Lanchester, Ruffside, Shortey Bridge, Washington, West Rainton, Wheatly Hill.
Explained in Plain English
Next Day Appointments
Frequently Asked Questions
Why Are We Different?
We strive to offer quality and expert support, backed up by our unbeatable personal, patient service that will make technology easy. You can visit us at our conveniently located TheTechTeam shop in North Shields, or we can visit you in your home or office. We explain everything in a friendly, thorough and clear way – and never ever roll our eyes or tut!
How Much Does It Cost?
£95 ANNUAL MEMBERSHIP
Join us today, let us solve your computer woes and get one-month complete cover for £65. If you like what you get and want to extend your cover for the rest of the year – it’s only an extra £30!
ADDITIONAL HOME VISITS/COLLECTION & RETURN – £30
Members of TheTechTeam get one free home or collection & return per year. Further home visits or collection & return are at a special discounted rate.
*Members who drop off and collect their own devices for support and repair at our Farringdon Rd shop will be classed as Remote and will not be charged additionally.
QUICK FIXES AT THETECHTEAM SHOP – FREE
At TheTechTeam no job is too big or small. If you’ve got an issue with a “quick fix” that can be resolved at our shop – it’s free! Just make your way down to our shop and we’ll be happy to help.
How Do I Sign Up?
You can sign up for a membership online at here or call us on 0191 209 9088 to find out more information.
How Do I Pay For Additional Charges (ex. Home Visits)?
If there are any additional charges after your second visit/collection & return you will receive an invoice from TheTechTeam with instructions how to pay.
How Long Does It Take To Repair My Device?
If your device requires new parts and components we will need time allowed to order these and have them delivered to fit into your device. However, most repairs can be completed within 48 hours.
What Type Of Devices Do You Repair?
All of our Digital Champions have experience in working with;
- Setting up home Wifi
Get in contact, and we'll see what we can do to help!
Get In Touch
If you have any questions or if you are in need of help drop us a line
Find your nearest TechTeam Digital Champion. Get at-home tech support today!
Maximise your productivity by letting us keep your I.T. systems working as they should.
Join The Team
Love technology? Come and join our team of Digital Champions helping consumers & businesses.