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Shop Support

Tech Issues? Come see us at our Cullercoats shop

Call us now free on

0800 288 9519


Tech Issues? Come see us at our Cullercoats shop for help and support with your devices.

If we can’t fix it over the counter, we’d be more than happy to take a look and get back to you.

Shop Support

About shop support

If your device requires new parts and components we will need time allowed to order these and have them delivered to fit into your device. However, most repairs can be completed within 48 hours. 

TheTechTeam, 11 Farringdon Rd, North Shields, NE30 3ER 

We are located on Farringdon Rd, North Shields. Coming off the A193 Broadway take a left at the Cullercoats Methodist Church. Follow the road to find our shop on the right with convenient on-street parking just outside! 

Prefer to have your tech seen to in the comfort of your own home? See our Home Support page.



Instant Support

Drop in to our shop between the hours of 9-5 and receive instant support on your tech devices. One of our Digital Champions will assist you with your problem there and then!


Quick Turnaround

If one of our Digital Champions can’t fix your tech problem over the counter we aim to have your device repaired within 48 hours (If parts are needed this may take longer).


On-Site Training

If your tech is working fine but you’d like some assistance on how to use its features drop into our shop and a Digital Champion will show you have to make the most of your tech!

Start Your Membership Today

Join TheTechTeam Membership and get immediate access our experts for a whole year for one fixed fee.

Call us on 0800 288 9519 to learn more on or click Join Today to get started.


What Our Customers Are Saying

Dave Thomas


"Jonny and his team have been invaluable in keeping out I.T. skills up-to date."

Della Lane


"I have been with TheTechTeam for about three years now and very happy to stay with them — very helpful and easy to talk to."



"Very friendly and helpful. It is most reassuring to know they are there when I need them."

Dave Archbold


"Jonny is efficient, obliging and prompt. He explains problems with ease. His service is excellent value for money and I would strongly recommend his company to all."

Ken Law


"I have only had to contact TheTechteam on a few occasions but when I have, I have found they return the calls promptly. The team have slowly and patently explained things to help me rectify problems I have had. Highly recommended."

Julie & Kevin


"What a comfort to know that when confusion strikes Jonny and his team are friendly, approachable and available to rescue the situation. Good value for money."

0800 288 9519

Customer Service

computer mend approved service centre

Get In Touch

If you have any questions or if you are in need of help drop us a line

Our Locations

Find your nearest TechTeam Digital Champion. Get at-home tech support today! 

Business Support

Maximise your productivity by letting us keep your I.T. systems working as they should. 

Join The Team

Love technology? Come and join our team of Digital Champions helping consumers & businesses.